
A new hire's first days are mostly spent quietly working out things nobody thought to say out loud: who to ask, where things live, what the unwritten rules actually are. Most of that knowledge sits in people's heads rather than anywhere a newcomer can reach it. The good news is that a first week can be designed rather than left to chance, and teams that treat it that way tend to find their new people settle in far faster.
Why this subject matters
When onboarding is left to improvisation, the cost is rarely dramatic: it's the slow drip of a new colleague hesitating before every small decision, redoing work because expectations were never made explicit, and quietly wondering whether they made the right move. Reearch from Gallup has found that osnly about one in ten employees strongly agree their organisation does a good job of onboarding, which tells you how widely this is a struggle rather than a local failing.
Part of why it's hard is that the people running onboarding are usually the busiest people on the team, fitting it around their real job, working from memory rather than a plan. Knowledge that's obvious to someone who's been around for years is invisible to them precisely because it's obvious. This bites hardest in fast-moving, multi-site, or frontline teams, where a new starter may be physically far from anyone who could answer a quick question.
None of this requires a heavy program to fix. A clear, consistent first week (who's who, what the tools are for, where to turn) is something a well-built training moves reliably, and it's the foundation everything else on the job is built on.
Structure and types of content in the template
All templates on Eli are one-to-two-week training programs (for training, awareness, engagement, and more) that ask each participant for only a few minutes a day. These programs are built around three types of content: questions, memos, and actions. Questions invite employees to share their point of view on a subject, either to poll them anonymously or to get them to reconsider a habit they might have. Memos are small knowledge nuggets that take a few seconds to read, can sometimes include an infographic or an educational video, and always come with a quiz. Actions are concrete steps employees can apply in their day, either with their team or individually in the field.
Together, these three types of content create an efficient, complete training cycle in which employees question, learn, and practice, all within a single training sprint, and in record time.
What makes it different from a standard onboarding program
How to get the most out of it
Our templates give you an excellent starting point, but using them raw will only get you about 60% of the result you're aiming for. To really move the needle across your teams, you'll need to fine-tune them to your specific needs, your company culture, your internal policies, and more.
That's exactly what our AI agent was built for. On Eli, you can describe what you need, add any documents it requires, and our agent handles the rest.
If you want to understand how our platform works and confirm it's a fit for you, book a meeting with one of our experts!
What's inside



